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An official ID must be shown
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Tickets are non-refundable, but exchanging for a different date is possible
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Higher wait times during the opening hours Thursday - Sunday
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Visitors aged 13 or under must be accompanied by an adult or legal guardian
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Children 2 and under are free but must enter with a ticketed group
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The venue is cashless. All credit cards, debit cards, Apple Pay, Google Pay, and Samsung Pay are accepted
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Museum of Ice Cream, Miami, does not have a coat check
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You are free to explore the museum once the visit session has ended
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The exact entry time could be affected by capacity restrictions and may require a wait time to be granted entry in accordance with the MOIC safety guidelines
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Strollers are allowed inside the museum
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Most treats are not certified gluten-free or Kosher. Nut-containing items will be labeled, but there's no guarantee
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Show your smartphone ticket to one of the museum's guides to have it scanned
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After your ticket has been scanned, the guides will share some helpful information and ground rules to help you with your visit