- •
There is no water supply on the territory of the monastery
- •
The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
- •
To ensure the quality of the download, please remember to do so before your visit
- •
Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
- •
An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
- •
The date on the ticket will be the issue date, not the visit date
- •
You may enter the venue up to 1 hour after your selected timeslot depending on the amount of visitors
- •
Some parts of the venue are not available due to renovations
- •
Portugal residents get free entry on Sundays, holidays, and 52 special days yearly with a Citizen Card.
- •
Entry allowed up to 1 hour after your slot, subject to visitor volume.
- •
Bring water, sunscreen, a hat, or rain gear, depending on current weather conditions, as wait times outside the venue may exceed 1 hour
- •
No eating or smoking inside.
- •
Pets not allowed
- •
Waiting time can be longer than an hour during high season
- •
Show your smartphone ticket at the entrance
- •
You don't need to go to the Museum of Archaeology in the building adjacent to Jerónimos to get the tickets – with your e-ticket, you can go directly to the entrance of the Monastery
- •
Even with a reserved timeslot, please prepare for long wait times outside the venue, especially in high season
- •
Please note that there are very few places to sit and rest outside of the venue