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Your ticket is valid for two days from the day you activate it and includes one entry to every attraction in Circuit B
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An internet connection is required to use the online guide
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Check your email after purchase for a voucher and login details for the online guide (username and password)
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The representative will exchange your mobile voucher for the ticket to the castle complex.
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Prague Castle complex functions as a Presidential office, so some buildings might close for operational or state-ceremonial reasons
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Refunds are not available for partial closures or changes in opening hours
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Renovations could affect the order of points in the audio guide
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A working internet connection is necessary for the online audio guide
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Headphones are recommended
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Meet the representative at the corner of the Prague Castle complex's III. courtyard next to the St. Vitus Cathedral. The exact address is III. nádvoří 48/2 119 01 Praha 1
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Look for an open blue and white umbrella
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[Google maps](https://maps.app.goo.gl/MSgzr5rQeQmUbPFr5)
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The representative will exchange your mobile voucher for the ticket to the castle complex. Note that the online guide on its own does not serve as an entrance ticket
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All guests must go through security prior to entering the venue