WeGoTrip is an international online service where guides, museums, and local experts create in-app audio tours for thousands of travelers worldwide. The travelers get tours compiled by professional guides and local experts using the mobile application.
Let's make the world's best service for independent travel together!
What you'll do
Be in touch from 9 am to 9 pm (GMT+3) on your 2-2 shift schedule.
Interact with customers by answering their questions via phone calls, emails, and chats.
Solve customers' problems, help them book tickets, and use the app in Russian and English.
Process bookings: buy tickets to attractions and coordinate visiting time in case of changes.
Keep records of tickets and finances. It is not daunting - we'll teach you how.
Work with the ticket system in the company's Helpdesk.
What you'll bring
Strong communication skills, both verbal and written.
English proficiency at the C2 level: competent written and spoken language better than your teacher's.
Competency in written and spoken Russian.
High responsibility.
Perseverance and the ability to follow through with the process.
Ability to coordinate yourself and others.
You understand the tourist industry, or you like to travel.
What you'll get
Remote work.
Complete freedom of decision and absence of bureaucracy.
Young, smart, creative, and fun team.
We also like to work and rest; we arrange joint trips to bars, trips to nature, working weeks abroad in villas, and other gatherings.
Salary in euros or dollars of your choice. Do not count on bitcoins, though.
What Do WeGoTrip Employees Get
Remote working
Sometimes we get together in coworking spaces for a change
Cozy atmosphere
Young and small team without bureaucracy
Books and master classes
We pay for books and conduct master classes from experts for your development
Parties and get-togethers
We arrange trips to other countries, outings, hikes in bars, and go to concerts together
Tours and tickets to museums
To live the lives of our customers by experiencing our products for themselves
❤️ And also:
We launching rockets into space, do crazy things and practice cat therapy
Forward your CV
Doing what we love
We will not talk about the team. Just see how we combine work with outdoor activities
There are no former
It was difficult at times, always inspiring, and in general I remember this time with great love.
Elina
Worked as a supplier managers
There is a lot of responsibility in every decision, but no less freedom because of this. The team is imbued with friendly relations and infectious enthusiasm. And you can also grab a fresh (or not so) humoresque.
Evgeniy
Worked as a iOS-developer
WeGoTrip is about the unity of the team and goals, non-standard solutions and mutual assistance. We have no stupid ideas, we have untested ones. This is a family team, where everyone works for the result, and not until 18:00.
Veronica
Worked as a supplier manager
It was like in the series "Silicon Valley" only Russian Style. We generated an idea on Monday, and then we tried to implement it until Sunday, if a fakap happened, we accepted it and moved on. An unforgettable development experience in a team with reckless and dedicated people.