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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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Big bags and suitcases aren't allowed inside and there are no lockers available
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The security check is mandatory for all visitors
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Under-18s, EU residents under 26, school teachers with a pass, disabled visitors + carer and French job-seekers get in free with a valid ID - reserving a timeslot on the official website is mandatory.
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///The Histopad, the mediation device of the Conciergerie, is distributed to visitors **until 16:30**
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Getting There:
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Metro: Line 4 to Cité; line 1, 7, 11 or 14 to Châtelet
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Bus: Lines 21, 27, 38, 85, 96 or Balabus
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Visitors to the Sainte-Chapelle and / or Conciergerie will have a dedicated line. You will have to go through a security check to enter the monument
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Each reservation slot is 30 minutes, meaning that if you have a reservation for 10:00 am, you will be able to access the monument at 10:30 am at the latest
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You must choose your date and time of your choice for your visit