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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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All visitors are required to submit to a security check, and a lengthy line can form, which is uncovered, so bring an umbrella if needed.
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Free tickets can't be booked without a regular ticket.
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-18s, EU residents -26, school teachers + pass, disabled visitors + carer & French job-seekers get in free (or reduced rate) with valid ID. Select a free ticket or book free tickets alone onsite.
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If you come by RER, you need to buy a RER ticket and not a metro ticket
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Pushchairs and metal baby carriers must be deposited at the free luggage storage room
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Watch out for pickpockets in and around the palace
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///If you purchase an audio guide, the voucher will arrive in a separate email
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Getting There:
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RER: Line C to Versailles-Château-Rive Gauche
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SNCF trains from Montparnasse Station: to Versailles-Chantiers
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SNCF trains from Saint-Lazare Station: to Versailles-Rive Droite
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Parking: There are several paid car parks inside and outside the Estate. Access is free of charge for disabled visitors' vehicles, upon presentation of supporting documents
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Show your smartphone ticket at entrance 'A'. During peak times, there could be multiple lines to stagger entry. Check the front of the line for a sign that says the timeslot for entry.
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Make sure you arrive early to anticipate potential public transport issues. Latecomers won’t be admitted 30 minutes after the selected timeslot
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Tickets aren't exchangeable
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Some fountains may be closed or shows may stop earlier than others, please double check exact schedules with an agent upon arrival
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If you book the last timeslot of the day (2 hours before closing) it is recommended to arrive earlier and visit first the gardens and then go to the palace for your selected timeslot