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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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Limited luggage storage available, but fragile or valuable objects should not be stored
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Right of admission reserved
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Photos without flash only
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Children under 9 can join for free, with a free ticket.
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The museum isn't responsible for any damage or deterioration that may occur to fragile items contained in bags or luggage left on deposit
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The exhibition rooms start closing 15 minutes before the venue
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Show your smartphone ticket at the "access with ticket" entrance
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Make sure to arrive on time for your selected time slot. Late comers may not be accepted when the museum is at full capacity
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Rucksacks, bags, umbrellas, prams/pushchairs, and any other object that the authorised personnel consider a risk for museum security may not be brought into the museum. You are advised not to bring bulky objects