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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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Free access on Mon-Sat 18:00-20:00; Sun & holidays 17:00-19:00 (entry to temporary exhibitions isn't included)
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Free for under-18s, students 18-25 & disabled visitors + 1 carer
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Free Prado tickets for under-18s, students 18-25 & disabled visitors + 1 carer; reduced tickets for seniors 65+ available onsite
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Groups of more than 7 people have to contact the museum directly
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Lockers available to store bags larger than 40x40cm
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The museum opens 10:00 - 14:00 on holidays
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Last admission 30 minutes before closing
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Enter via the Jerónimos entrance, located on the left side of the box office. This entrance is also indicated by a sign outside the museum
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Show your Prado Museum ticket on your smartphone to the staff at the entrance
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Keep your Prado ticket ready during your visit
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Temporary exhibitions may be subject to capacity constrictions. We recommend to visit the temporary exhibitions before the general collection to make sure you get a spot