New York City: 9/11 Memorial Museum Ticket & Audio Tour
About this activity
- Audio tour and entrance ticket
- Yes
- Audio language
- English
- Route length
- 1 mile
- Duration
- 1h 30min
Instant access on your smartphone
After purchase, open the tour from the link we send you. No app is required.
Explore at your pace
Start, pause, and continue the tour whenever you like.
Online or offline
Listen online in your browser or download the tour and tickets in the WeGoTrip app for offline access.
Listen to sample
Hosted by WeGoTrip
from
€43.02Choose participants
Select date
- •Examine one of the most out-and-outer museums in NYC with your own in-app audio tour
- •Discover the carefully preserved collection of monumental, authentic, and unique artifacts
- •Reveal some personal attests of real people who were dealing with loss, recovery, and hope
- •Follow the very day of 9/11 step by step through the testimonies of survivors and witnesses
- •Find out the stories about man and animals who struggled with the consequences of the catastrophe
The 9/11 Memorial & Museum in New York City features a multifaceted and detailed exhibition that tells the story of the September 11, 2001 tragedy. The tour covers both the events leading up to the largest terrorist attack as well as those that occurred afterward.
You will find yourself in an underground space where the Twin Towers once stood. Delve into the stages of designing and erecting skyscrapers that defined the external appearance of Manhattan. You will see the unique "Slurry Wall" - a structure that allowed designers in the mid-20th century to build the world's tallest buildings next to the Hudson River.
Examine one of the staircases down which World Trade Center employees ran to escape the fire. Learn why a museum is a sacred place for the relatives of the victims of September 11.
Special exhibitions tell the details of the lives of those who perished and dedicate themselves to the circumstances surrounding the tragic events.
You can stroll between the waterfalls laid in the Twin Towers' foundations. Also, visit a neighboring park, where you will see contrasting memorials: the St. Nicholas Greek Orthodox Church, rebuilt after the attacks, and "The Sphere," which designers decided not to restore.
This tour is not affiliated with the 9/11 Museum but is provided by an independent creator. The ticket is included for customer's convenience.
What's included
- Self-guided audio tour for your smartphone on the WeGoTrip app
- Step-by-step navigation through the Memorial
- Entry ticket to The National September 11 Memorial & Museum
- Entry to the 9/11 Museum
- Access to exhibitions and films
- Entry to the Memorial (free)
- Earphones — bring your own
- Earphones and smartphone are not included – bring your own
- In-person tour guide
- •The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
- •To ensure the quality of the download, please remember to do so before your visit
- •Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
- •An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
- •Rooms start closing 30 minutes before the museum's closing time.
- •If you're a 9/11 family member, please book your ticket directly with the museum
- •Show your smartphone ticket at the entrance
- •During holidays and peak visiting hours, expect longer wait times during the security checks
Cancellation policies vary according to activity type. Please check the conditions of your required activity Entry ticket + Audio tour.
Frequently asked questions
Do I need the internet during the tour?
No. Download the tour in the WeGoTrip app in advance — it then works fully offline.
Do I need an app?
Yes. After purchase you get a link to download the free WeGoTrip app, where you take the tour.
What language is the audio guide in?
The audio guide is available in English.
How long does the tour take?
The tour takes about 1h 30min.
How do I get my ticket?
Your entry ticket is delivered in the app right after purchase — no paper printout needed.
Is the tour suitable for children?
Yes. The self-guided format lets you go at your own pace, which works well for families.
Can I cancel my purchase?
Contact WeGoTrip support — refund conditions depend on the specific ticket.