New York City: 9/11 Memorial Museum Ticket
About this activity
- Entrance ticket
- Yes
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- •Examine one of the most out-and-outer museums in NYC
- •Discover the carefully preserved collection of unique artifacts
- •Follow the very day of 9/11 step by step through the testimonies of survivors
- •Reveal some personal attests of real people who were dealing with loss and hope
- •Explore a unique museum and make the most of your visit
The 9/11 Memorial & Museum in New York City features a multifaceted and detailed exhibition that tells the story of the September 11, 2001 tragedy.
You will find yourself in an underground space where the Twin Towers once stood. Delve into the stages of designing and erecting skyscrapers that defined the external appearance of Manhattan. You will see the unique "Slurry Wall" - a structure that allowed designers in the mid-20th century to build the world's tallest buildings next to the Hudson River.
Examine one of the staircases down which World Trade Center employees ran to escape the fire. Learn why a museum is a sacred place for the relatives of the victims of September 11.
Special exhibitions tell the details of the lives of those who perished and dedicate themselves to the circumstances surrounding the tragic events.
You can stroll between the waterfalls laid in the Twin Towers' foundations. Also, visit a neighboring park, where you will see contrasting memorials: the St. Nicholas Greek Orthodox Church, rebuilt after the attacks, and "The Sphere," which designers decided not to restore.
What's included
- Entrance ticket to The National September 11 Memorial & Museum
- Entry to the 9/11 Museum
- Access to exhibitions and films
- Entry to the Memorial (free)
- Downloadable multimedia audio tour on the WeGoTrip app
- Detailed route with step-by-step navigation through the 9/11 Memorial
- •Rooms start closing 30 minutes before the museum's closing time.
- •If you're a 9/11 family member, please book your ticket directly with the museum
- •Show your smartphone ticket at the entrance
- •During holidays and peak visiting hours, expect longer wait times during the security checks
Cancellation policies vary according to activity type. Please check the conditions of your required activity Entry ticket.
Frequently asked questions
Do I need the internet during the tour?
No. Download the tour in the WeGoTrip app in advance — it then works fully offline.
Do I need an app?
Yes. After purchase you get a link to download the free WeGoTrip app, where you take the tour.
What language is the audio guide in?
The audio guide is available in English.
How do I get my ticket?
Your entry ticket is delivered in the app right after purchase — no paper printout needed.
Is the tour suitable for children?
Yes. The self-guided format lets you go at your own pace, which works well for families.
Can I cancel my purchase?
Contact WeGoTrip support — refund conditions depend on the specific ticket.