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The tour is available only on the WeGoTrip app. This is a different app from the source or app you booked the tour if it's not WeGoTrip site or app
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To ensure the quality of the download, please remember to do so before your visit
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Please note that there is no staff at the meeting point or staff on site for this tour. You can start the tour at any time from the meeting point
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An Android version 7.1+ or an iOS smartphone version 12+ is required for the audio guide. You will need around 100 MB of free space for the download
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Mandatory security check for all visitors
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No large bags/suitcases allowed & no lockers available
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Selected timeslot is for Sainte-Chapelle
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Expect long queues during high season
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Free entry for under 18s, 18-25 years old (EU nationals and non-EU residents in France), disabled person and companion, job seekers (valid certificate of less than 6 months), Education pass (valid)
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Please make sure to book a timeslot on the [official website](https://tickets.monuments-nationaux.fr/fr-FR/familles?site=2035141861660400306) if you are entitled to a free ticket
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///The Histopad, the mediation device of the Conciergerie, is distributed to visitors **until 16:30**
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Please make sure to be at the Sainte-Chapelle on time for your selected timeslot
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You can visit the Conciergerie on the same day before or afterwards, but we advise you to start your visit with the Conciergerie as it closes earlier
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If you are entitled to a free ticket, please make sure to book a timeslot on the official website
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Visitors to the Sainte-Chapelle and / or Conciergerie will have a dedicated line. You will have to go through a security check to enter the monument
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Each reservation slot is 30 minutes, meaning that if you have a reservation for 10:00 am, you will be able to access the monument at 10:30 am at the latest
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You must choose your date and time for the Sainte-Chapelle, the Conciergerie visit must take place on the same day, at the time of your choice